The importance of effective communication within the personal tutorial role is incredibly important, even more important than that of the lecturing role. In order to fulfil many of the required skills and qualities of being a tutor effective communication is required. Being respectful, friendly, diplomatic, a good listener and to be able to build a rapport all require good communication skills. Tutors “who hone their communication skills are prepared to instruct, advise and mentor students” (Silver, 2018).
Students will express themselves to their tutor often in greater depth than any other lecturer, as a result it is essential their tutor has effective listening and communication skills to obtain the required information while providing the necessary support. This is particularly important when the tutor “conveys a difficult message about the student’s misbehaviour or learning problems.” (Silver, 2018) Good communication extends beyond the communication between tutor and tutee as tutors must also “communicate well to effectively collaborate with colleagues and update administrators on student progress.” (Silver, 2018)
Tutors must also be able to communicate with parents effectively as it is common for regular interactions in person or via phone, often this interaction will involve the parent being concerned or frustrated due to the performance or behaviour of their child, this conversation can become very emotional and requires effective management.
Silver, F. (2018, July 1). Why Is It Important for Teachers to Have Good Communication Skills? Retrieved from Chron: https://work.chron.com/important-teachers-good-communication-skills-10512.html